Shipping Policy
Our Shipping Commitment
At Ta Fong Corporation Restaurant Equipment and Supplies, we understand that reliable delivery is an important part of your purchasing experience.
Whether you are preparing a new commercial kitchen, replacing essential equipment, or restocking supplies, we work to ensure your order is processed carefully and delivered as smoothly as possible.
This Shipping Policy explains how we handle order processing, shipment, delivery estimates, and other important shipping details.
1. Order Processing & Handling
Every order is reviewed and prepared with care before shipment.
Processing Time
Orders typically require:
1β3 business days
for order verification, product preparation, quality inspection, and packaging.
During high-volume periods, holidays, or special promotions, processing times may take slightly longer.
We appreciate your understanding as we make sure your items are properly prepared before leaving our facility.
2. Shipping Methods & Delivery Estimates
Once your order has been processed and shipped, delivery times may vary depending on your location and the shipping carrier.
Estimated delivery timeframe:
| Region | Estimated Delivery Time |
|---|---|
| United States | 5β10 Business Days |
| Canada | 7β14 Business Days |
| International Locations | 10β20 Business Days |
Please note that delivery estimates are approximate and do not include possible delays caused by:
- Carrier transportation issues
- Weather conditions
- Customs processing
- Public holidays
- Unexpected circumstances outside our control
3. Shipping Confirmation & Tracking
After your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow some time for tracking details to become active after shipment.
If your tracking information does not update immediately, your package may still be moving through the carrier network.
4. Shipping Fees
Shipping costs are calculated based on:
- Order size and weight
- Delivery destination
- Selected shipping method
The applicable shipping fee will be displayed during checkout before your order is completed.
From time to time, we may offer special shipping promotions or free shipping opportunities.
5. International Orders
For customers outside the United States, additional customs procedures may apply.
Please note:
- Import duties, taxes, or customs fees may be required depending on your countryβs regulations.
- These charges are the responsibility of the customer.
- Delivery delays caused by customs inspections are outside our control.
We recommend checking your local import requirements before placing an international order.
6. Address Changes & Order Updates
We begin preparing orders shortly after purchase to ensure fast processing.
If you need to update your shipping address or make changes to your order, please contact us as soon as possible.
Please contact:
Email: service@wqfdf.com
within a short time after placing your order.
Once an order has entered the shipping process, we may not be able to modify or cancel the shipment.
7. Lost, Damaged, or Incorrect Orders
Your satisfaction is important to us.
If your order arrives damaged, incomplete, or incorrect, please contact our support team with:
- Your order number
- Photos of the item/package
- A description of the issue
Our team will review your request and work with you to find an appropriate solution.
8. Contact Us
If you have any questions regarding shipping, please contact us:
Ta Fong Corporation Restaurant Equipment and Supplies
π Address:
121 W Elmyra St
Los Angeles, CA 90012
United States
π Phone:
+13232231488
π§ Email:
service@wqfdf.com
We are committed to providing dependable service and making sure your order experience is simple, clear, and reliable. π